Privacy policy


Privacy Policy and Terms of Use of Cookies.

Haustec is committed to protecting the privacy of its customers and users. Accordingly, we have established this Privacy Policy regarding the collection, use, disclosure, transmission and storage of customer data. Our activities on the Internet are in accordance with all relevant activities and the relevant legislation of the European Union and the laws of the Republic of Estonia. Take a moment to read our privacy policy.

Collection and use of personal data

Personal data is data that you, as an individual, specifically or indirectly relate to an individual, that Haustec collects and processes in order to fulfill or contact an individual and to fulfill its legal obligations. The collection of personal data can take place in the following ways: • providing contact information (including your name, social security number, postal address, telephone number, e-mail address, preferred method of contact) on our website or elsewhere; • when using the website from the customer’s account information or through cookies.

Collection of other data

We also collect non-personal data – data that cannot be directly linked to a specific person (gender, age, language preference, location). We may also collect information about customer activity on our website. This information is collected and used to provide customers with more useful information and to determine which parts of the website, products and services are of most interest. Aggregate data is treated as non-personal data in this Privacy Policy.

Use and storage of collected personal data

With the personal information we collect, we can inform customers about Haustec product news, promotions, and upcoming events. Customers who do not wish to be included in our newsletter list or to be notified of products that may be of interest to them may opt out of the audience at any time. We also use the collected personal data to fulfill our obligations to the customer. By agreeing to the terms of the privacy policy, the customer consents to Haustecä’s automated processing of his or her data. You can always withdraw your consent via our website or by submitting a written application. There shall be no retroactive effect to the application or withdrawal of consent. In order to better serve the customer, Haustec may disclose information about individual users to a third party that provides services to Haustec and has contractually agreed to keep the information shared confidential. A third party is, for example, our partner. Haustec retains the customer’s personal data until the termination of the customer agreement. Data that Haustec is required to retain pursuant to law (eg accounting information) is retained by Haustec in accordance with legal requirements.

Protection of personal data

Haustec takes all precautions (including administrative, technical and physical measures) to protect the customer’s personal data. Only authorized persons have access to change and process the data. If you suspect that your personal information has been compromised in accordance with this Privacy Policy or that there is a risk that your information has been leaked to strangers, please let us know immediately at Only in this way can we keep the potential damage to a minimum. The customer has the right to demand the termination of the processing of his data, information on the use of the data and the transfer of the data to himself or to a third party in a publicly available format. In order to prevent misuse of the client’s data and rights, applications may be submitted only in a form where the identity of the applicant is identifiable (digitally signed or personally signed at the office). We have the right to respond to such requests within 30 days.


All personal data of the customer that became known during the visit to is treated as confidential information. An encrypted data communication channel with banks ensures the security of the purchaser’s personal data and bank details.

Privacy Policy Terms and Changes

By using our website or filling in a regular customer application, you have read and agreed to these terms and conditions. We reserve the right to change the general terms and conditions of the privacy policy, if necessary, by notifying all regular customers, but we do our best to keep our privacy policy up-to-date and available to you on our website.

Terms of use of cookies

In order to provide you with the best possible user experience on our website, we use cookies.

What is a cookie?

A cookie is a small text file that is stored on your device when you visit a website.

What do we use cookies for?

By using cookies, we can provide a better user experience on the website, for example, cookies help to remember your previous visits and choices made on the website.
By using this website, you agree that we use cookies:
– to collect usage patterns and statistics;
– providing better customer service self (online chat);
– to remember user preferences and settings;
– to provide offers and marketing messages better suited to the needs of the user;
– to gather the information needed to develop the website;
– to log in, personalize the page and fill in the forms;
– Easier sharing of content on the Haustec website on social media;
– to provide content (Youtube, Google maps, flixmedia).

What types of cookies do we use?

Session cookies
Session cookies – temporary cookies – are used every time you visit our website and are deleted after you close your browser. Temporary cookies are used, for example, to remember the language selection of the website, the content of the shopping cart.
Persistent cookies
Persistent cookies remain on the user’s device even after the website has been closed. Persistent cookies have different expiration dates, and some of them remain in the user’s device for days, months, or even years. Persistent cookies are used, for example, to remember a user’s preferences and to store a username and password so that the user does not have to log in again with each visit.
Third-party cookies: Haustec uses third-party cookies to provide higher quality content, collect statistics and serve ads. You can read the privacy policy and terms of third parties on the cookie manufacturer’s website.
List of third-party cookies:
– You can read the Facebook cookie terms:
– You can read Google’s cookie policy:
– The terms and conditions of Vimeo cookies are available at:

How to restrict and delete cookies?

The user can delete cookies stored on the device and proactively prevent cookies from being stored on his device. To do this, the user must change the privacy settings of the browser. For details, refer to the operating instructions of the web browser.
NB! If you block cookies, we cannot guarantee that the website will work properly.
The chief processor of the customer’s personal data is Haustec OÜ. If you have any questions or concerns about this privacy policy or data processing, please contact us at
You always have the right to apply to the Data Protection Inspectorate or a court to protect your data. The Data Protection Inspectorate is a state agency that can also be contacted for advice or assistance on personal data protection issues.

Get in touch

Give us a call or fill in the form below and we will contact you. We endeavor to answer all inquiries within 24 hours on business days.